At secdentity, customer satisfaction is important to us.

Refund Eligibility

• Refund requests must be made within [number] days of purchase.

• Only purchases made through our official channels are eligible.

Non-Refundable Items

• Services that have already been delivered or accessed may not be refundable.

• Custom or one-time solutions are generally non-refundable.

How to Request a Refund

Contact us at [your contact email] with your proof of purchase and reason for refund. We will process requests within [number] business days.

Policy Changes

We reserve the right to modify this policy at any time.

Note: These are starting points. For legal compliance, especially regarding privacy and consumer rights, consult with a qualified attorney and ensure your policies reflect your practices, regional/national laws (such as GDPR, CCPA), and specifics of your business.